City Law Firm Case Study

Coaching is seen as a core management competence within the whole of this city law firm. The Leadership Team of the Technology and Litigation Division wish to apply Coaching consistently across their division.

The Leadership Team, consisting of the Managing Partner and all Partners, had attended a half-day Introduction to Coaching event which looked at the TGROW model and some scenarios in applying it.

They expressed a wish to create the environment, time and space within which conversations with staff could be held to address their issues, for senior people in getting to partnership and for junior people to improve their career path leading to better relationships and a happier team.

Regular monthly meetings were already set in place for each associate on the Team and these have addressed

  • Career Development
  • Team Issues
  • Chargeable Matters
  • Business Development / Non-Chargeable Matters

A series of two-hour Leadership Team Events have been delivered:-

Contributing to the Organisation Through Coaching

These are highly interactive sessions with the agenda determined by the Leadership Team addressing Coaching and its application within the Division. As a first step they undertook a self-assessment of the current coaching culture in the Division.

During the sessions the Leadership Team has focused on: –

The Leadership Challenges within the Division

  • Understanding the extent of the coaching culture in the Group
  • Practising the core skills of CoachingSpecifically exploring how Coaching can support the Annual Appraisal Process
  • Considering how Coaching can support Business Management
  • ¬†Focusing on how the Leadership Team can work together with increased effectiveness


The outcomes from these sessions have included individual action plans for each of the Partners.